Reach Us At:
101 Carolyn Blvd Farmingdale, NY 11735
631-414-7872
jumptownbounce@gmail.com
101 Carolyn Blvd Farmingdale, NY 11735
631-414-7872
jumptownbounce@gmail.com
Got a question about parties, playtime, or policies? We’ve got answers!
The deposit is $100.00
The host should arrive 10-15 minutes prior to the start time of their party
We require 30 days advanced notice if you need to cancel or reschedule your party and your party must be rescheduled within 6 months of your party date
For your convenience we accept cash, Visa, MasterCard, Discover & American Express as payment options.
Sorry no checks
We call 9 to 10 days before to go over the headcount and anything to be added to the party. Additions can be found on the Extra Extra page.
If your head count changes, we ask you to keep us posted throughout the week. If less people show up we will only charge you for the amount of kids that showed. If we have not been informed before the party of a headcount change, we will have to charge you for the additional kids food we ordered for your party based on your original headcount.
Yes, although there are multiple parties in the building at a time, no other party is in the areas your party is in. Your party plays alone and eats alone.
Children ages 10 and under are permitted to use the inflatable play areas
Any child put down in the arena and participating (and/or eating from the kids pizza) will be included
Unfortunately, not, if the host is late then everyone has to wait to greet the guest of honor. Unfortunately, the time will be lost and not be made up.
On the weekend we can only extend the last party of the night.
No, sorry if you want invitations you need to come by to pick them up.
Yes. Every child must have a signed waiver on file before entering the play area. If a child is attending without their parent or legal guardian, a signed waiver must be provided in advance.
No. For the safety of the children, adults are not permitted on the inflatables. Our staff is available to assist children as needed.
Yes, but please know that cakes can shift in transit and Jump Town USA will not take any responsibility for cakes that are damaged when we open the box.
No, if you bring in your own food other then a “store bought” type cake, we will not be able to put it out.
We can either order extra pizza for the you or you can order from our adult catering menu which can be found on the “Extra Extra” tab on our web site. If ordering from catering menu, please order. at least 5 days prior to your party date.
Sorry, no hot beverages allowed.
Paper goods are included however if you have a theme and want to bring in your own paper goods you may. What we have time to set up is.
table clothes, plates, cups and napkins for the kid’s tables.
(No confetti allowed)
Yes, you can bring in 1 backdrop or banner (if a pennant type banner please have it strung together) (maximum 8’ wide).
Yes, Own balloons must be brought in blown up and on the weights for the tables.
We do not have an area for balloon arches or towers (Please no confetti balloons).
We do not have space for balloon arches and most party rooms have a cake cart not a cake table. Banners get hung on the wall so there is no place for balloon arches. If you bring large balloon displays you have to take them with you when you leave. There may also be an additional charge for the set up and breakdown of the party room.
No, it can be a potential burn or fire hazard which is not allowed.
No outside characters or entertainment allowed.
Most people go to our Instagram or Facebook as we have current videos posted of each inflatable arena and we walk through them in the video as if we are touring someone through. Touring isn’t easy as we can’t walk anyone through a private party and we have parties all day on the weekend. If after you watched the video you still want to come in for a tour we have to make an appointment.
Give us a call at (631) 414-7872 or email us at jumptownbounce@gmail.com. We’re happy to help!